Returns & Exchanges
At Superteam Wheels, we are committed to your performance and satisfaction; if you are not completely satisfied with your purchase, you can return your carbon wheelsets within 30 days of delivery.
Initiate Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare Package
Securely pack the wheels in their original factory packaging, ensuring all skewers, brake pads, and accessories are included to avoid restocking fees.
Ship Items
Affix the provided shipping label and drop off the package at an authorized carrier location, keeping a copy of your tracking number for reference.
Inspection and Refund
Once our technicians verify the wheels are in unused, like-new condition, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing